Pure Motion Physical Therapy LLC
DBA: Kauai Therapy and Wellness
PRIVACY POLICY
Last Updated: May 22, 2026
This Privacy Policy describes the policies and procedures of Pure Motion Physical Therapy LLC (doing business as Kauai Therapy and Wellness) regarding the collection, use, and disclosure of your information when you use our services. This policy also explains your privacy rights and how the law protects you.
By using our services or submitting your information through our website or forms, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Company Information
Legal Business Name: Pure Motion Physical Therapy LLC
DBA: Kauai Therapy and Wellness
Website: https://go.kauaitherapywellness.com/
Email: [email protected]
Phone: +1 808-823-9300
Address: 3-3100 Kuhio Hwy Ste C4, Lihue, HI 96766
2. Information We Collect
Personal Data
When you use our services or opt in through our forms, we may collect the following personally identifiable information:
• Full name
• Email address
• Phone number
• Mailing or physical address
• Appointment history and service preferences
• Communications and inquiries submitted to us
Usage Data
We automatically collect usage data when you access our website, including IP address, browser type and version, pages visited, time and date of your visit, and other diagnostic data.
SMS and Text Messaging Opt-In
When you opt in to receive SMS messages from us, we collect your phone number and consent information. This opt-in data is used solely to send you the messages you have agreed to receive.
3. How We Use Your Information
We use collected information for the following purposes:
• To provide and maintain our physical therapy and wellness services
• To send appointment reminders, confirmations, and scheduling updates
• To respond to your inquiries and service requests
• To send service-related notifications and account communications
• To send marketing or promotional messages only to users who have explicitly opted in
• To improve our services and analyze how our website is used
• To comply with applicable laws and regulations
4. SMS / Text Messaging Communications
We send text messages only to individuals who have explicitly opted in via our consent forms. The following terms apply to all SMS communications:
• Non-marketing messages may include: appointment reminders, scheduling confirmations, rescheduling notifications, service updates, and responses to your inquiries.
• Marketing messages, including special offers, promotions, and new service announcements, are sent only to users who have separately opted in to receive such messages.
• Message frequency varies based on your appointment schedule and preferences.
• Message and data rates may apply depending on your mobile carrier and plan.
• To opt out of text messages at any time, reply STOP to any message.
• For help or assistance, reply HELP to any message or contact us at +1 808-823-9300.
• To opt back in after opting out, reply START to any of our messages.
IMPORTANT — SMS Data Sharing Policy:
No mobile opt-in information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of text messaging services required to deliver your messages.
5. How We Share Your Information
We are committed to protecting your privacy. We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes. Your information may be shared only in the following limited circumstances:
• Service Providers: We may share information with trusted vendors who assist us in operating our business (e.g., scheduling platforms, payment processors, communication tools). These parties are required to protect your information and may not use it for any other purpose.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal processes such as a subpoena, court order, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred. We will provide notice before such a transfer occurs.
• Protection of Rights: We may disclose information to protect the safety, rights, or property of our company, our clients, or the public.
We do NOT:
• Sell your personal information to any third party
• Share your data with affiliates for marketing purposes
• Share SMS opt-in consent data with any third parties for marketing use
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and analyze website usage. You may set your browser to refuse cookies; however, some features of our site may not function properly without them.
We use the following types of cookies:
• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our site.
• Preference Cookies: Remember your settings and choices for a personalized experience.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Usage data is generally retained for a shorter period unless needed for security or legal purposes.
8. Data Security
We implement commercially reasonable technical and administrative safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal data, please contact us immediately and we will take steps to remove that information.
10. Your Rights
You have the right to:
• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data, subject to legal obligations
• Opt out of marketing communications at any time
• Opt out of SMS messages at any time by replying STOP
11. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy regularly. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Pure Motion Physical Therapy LLC (DBA: Kauai Therapy and Wellness)
Address: 3-3100 Kuhio Hwy Ste C4, Lihue, HI 96766
Phone: +1 808-823-9300
Email: [email protected]
Website: https://go.kauaitherapywellness.com/